Terms of Service

Agreeing to these terms

By using moosemail.fun or subscribing to the Moose Mail newsletter, you agree to these terms. If you do not agree, please do not use the site or the newsletter. (We will be sad, but we will understand.)

What Moose Mail is

Moose Mail is a free Canadian newsletter and website offering light humour, good news, trivia, and odd facts for entertainment. We work to keep facts straight, but posts are written in a humorous voice and are not news reporting, and nothing here is professional advice of any kind.

The newsletter

The newsletter is free. We may change its content, format, or schedule, and we may stop it at any time. You may unsubscribe at any time using the link in any issue. We may remove addresses that bounce repeatedly or that our platform flags for abuse, so the list stays healthy for everyone.

The Moose Lodge

The lodge is a passholders-only area of this site, for paid, gifted, and Legacy Lodge Passes, granted and administered by Moose Mail. A pass is personal and non-transferable, and we may suspend or end one that is used to misuse the site. The newsletter and the rest of this website stay free and never require a pass.

Gifted passes last 30 days. A gifted pass is free. It runs for 30 days from the day we grant it, through the end date in the welcome email we send its holder. If the pass arrives as a gift code instead, its 30 days start the day the code is opened. When those 30 days end, the pass ends, full stop: it does not renew, it does not extend, and there is no second period attached to it. The holder can buy a pass of their own at any time. Legacy passes are the only passes with no end date.

Paying for a Lodge Pass

What you are buying. A Lodge Pass opens the Moose Lodge, the passholders-only clubhouse on this site, for the period you choose. It includes the passholder extras, live poll counts, the puzzle shelf, and the lodge locker. The seller is Moose Mail, based in Woodstock, Ontario, Canada.

The price. A Lodge Pass costs CA$5 for one month or CA$50 for one year, in Canadian dollars; the year works out to two months on the house. The full price is shown before you pay, and there are no extra Moose Mail charges on top.

How you pay. Payment is handled by Stripe, a secure payment provider, on Stripe's own checkout page. We never see or store your full card number. Stripe emails you a receipt for every payment.

No automatic renewal. A pass is one payment for one period. It is not a subscription and it never renews itself, so no payment is ever taken unless you choose to pay again. Before your paid period ends, we email you a heads-up. If you do nothing, nothing is charged, and your pass simply lapses at the end of the period you paid for.

When your pass starts. Your pass switches on within about half an hour of a successful payment. Register on this site with the same email address you paid with, and the door opens. If a payment does not go through, no charge is made and no pass starts.

Refunds. Lodge Pass fees are non-refundable, except where a refund is required by law. If you believe a charge was made in error, such as a duplicate charge, write to us at [email protected] and we will make it right. Gifted and Legacy passes involve no payment, so there is nothing to refund.

Price changes. Prices for Lodge Passes, sponsorships and anything else we sell may change at any time. A new price applies only to payments made after the change is posted on this page, or, for sponsorships, in the current media kit. A period, slot or item you have already paid for is always honoured in full at the price you paid, and a Founding Sponsor's six-month rate lock is never cut short by a price change.

Playing fair (acceptable use)

Please do not: misuse the site or its forms; harvest or scrape email addresses or content in bulk; impersonate Moose Mail or anyone else; send spam, abuse, or unlawful material to us or through our pages; or interfere with how the site runs. Light mischief in the comments is Canadian heritage. The rest is not.

Our content and your content

The Moose Mail name, logo, mascot, and our original posts, pages, and issues belong to Moose Mail. You are welcome to share links, and to quote short bits with credit and a link back. Please do not republish whole posts or issues as if they were yours.

If you send us something (a joke for The Laughing Loon, a word for Talk Like a Canadian, a ruling idea for Settled Law, a photo, or any other suggestion), you keep ownership of it, and you give us permission to publish and share it, with credit to you where you have told us how to credit you. Please only send material you have the right to share.

Giveaways

Giveaways are governed by their own terms, published at moosemail.fun/giveaway. If these general terms and a giveaway's terms ever disagree, the giveaway terms apply to that giveaway.

Advertising and sponsors

Moose Mail may carry sponsored content and advertising. Paid material will be labelled as sponsored or advertising. Sponsorship is not an endorsement: a mention means a business supported the Moose, not that we vouch for its products.

Sponsor rates are listed in the media kit and may change; see Price changes above. A rate is locked once you have paid for a slot or a bundle month.

Other sites and platforms

We link to other websites and we post on social platforms (Facebook, Instagram, Threads, and X). Those places have their own terms and privacy policies, and we are not responsible for their content or practices.

The serious bit (liability)

The site and newsletter are provided "as is". To the fullest extent allowed by the laws of Ontario and Canada, Moose Mail is not liable for indirect or consequential damages arising from use of the site or newsletter. Nothing in these terms removes any right that cannot legally be removed.

Changes and governing law

We may update these terms; the new version will be posted on this page with a new effective date, and continuing to use the site or newsletter after a change means you accept it. These terms are governed by the laws of Ontario, Canada.

Questions about these terms: [email protected].