Privacy Policy

Who we are

Moose Mail (moosemail.fun) is a Canadian newsletter and website based in Woodstock, Ontario, Canada. You can reach us any time at [email protected]. In this policy, "we" means Moose Mail. We handle personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

What we collect, and why

Your email address (required to subscribe). We use it to send you the Moose Mail newsletter and, if you are subscribed at a draw deadline, to enter you in our giveaways.

Your first name (optional). If you give it when you subscribe, we use it to greet you properly and, if you win a giveaway, to announce you by first name and province.

Lodge Pass accounts. If you hold a paid, gifted, or Legacy Lodge Pass and register for the lodge, we store your email address, your pass kind, and your password in hashed form. We never store your plain password. We use these only to sign you in and show your pass. For a paid pass we also store the date it is paid through; for a gifted pass we store its end date, because a gifted pass runs for 30 days and then ends.

Notifications. If you tap the Notify me button and your browser says yes, we store a push subscription: a delivery address your browser creates for notifications. It carries no name and no email address. We use it only to send Moose Mail notifications, such as the note when a new issue lands on Saturday morning. The note itself travels through your browser maker's push service (Google for Chrome, Apple for Safari, Mozilla for Firefox). Subscriptions that stop working are removed on their own.

Things you send through the site's forms. The website has public forms: good news stories, Caption the Moose entries, Settled Law suggestions, reader tips, jokes, trivia, and words, event listings, contact messages, referral link requests, and business cards for Find Local Help. The games have their own forms too: quiz scores and crossword solves for the leaderboard, hidden-moose claims, and the Passholders' Pick inside the Lodge. If you use one, we keep what you sent so we can read it, choose from it, and run that feature fairly. Two of these are public by design: leaderboard entries (your display name, province, and score or solve) appear on the public leaderboard, and hidden-moose finders are named by first name and province in the Friday newsletter.

Messages you send us. If you reply to an email, enter a giveaway, or write to us, we keep that conversation so we can answer you and run things fairly.

Basic technical information. Our website host and newsletter platform record standard technical details (such as IP address and browser type) in server logs, the way nearly every website does. We use this only to keep the site running and secure.

Paying Moose Mail. Moose Mail sells two things: Lodge Passes, and sponsorships (a labelled sponsor slot in the newsletter, or a sponsored post, bought by a business). The newsletter itself is not for sale and never will be: the Moose in your inbox is free, and it will stay free. Payment is handled by Stripe, a secure payment provider, on Stripe's own checkout page. Your card details go to Stripe, never to us: we never see or store your full card number. Stripe tells us your email address, the amount you paid, the date, and whether the payment went through, so we can switch on what you bought and keep our records. Stripe emails you the receipt.

Consent, in plain English

When you subscribe, you are giving us express consent to email you the newsletter, as Canada's anti-spam law (CASL) requires. You can withdraw that consent at any time with one click on the unsubscribe link at the bottom of every email we send. Unsubscribing stops the emails, full stop.

Who helps us run Moose Mail

We use a small number of service providers, and your information goes only where it needs to go to make things work:

Beehiiv is the platform that sends our newsletter emails. It does not collect signups on this website: our own form collects them and we store them first, then pass the list to Beehiiv so it can send. Beehiiv stores subscriber information on its systems, including servers outside Canada.

Cloudflare hosts this website and processes technical request data to serve and protect it, and stores the site's notification subscriptions.

Google runs our mailbox and our filing cabinet. Email you send us lands in our Gmail inbox, and our records are kept in Google Drive: the subscriber list, the poll tracker, the Lodge Pass register, and our working logs. Google stores that information on its systems, under its own privacy policy, on servers that may be outside Canada.

Stripe handles payments for Moose Mail: Lodge Passes and sponsorships. When you pay, Stripe collects your payment details under its own privacy policy, and shares back only what we need to run your pass: your email address, the amount, and the payment status.

Social platforms (Facebook, Instagram, Threads, X, Pinterest, Flipboard, and Medium) host our posts there. If you interact with us on those platforms, their own privacy policies apply to that activity.

We keep our own copy of the subscriber list as a backup, stored securely, so a platform problem can never cost you your subscription or cost us our readers. We never sell your personal information, and we never share it with anyone else except as described here or as required by law.

Cookies and advertising

Right now this website does not use advertising or tracking cookies. Our signup form is our own and lives on this website. It sets no cookies of ours; a Cloudflare bot check runs on our forms to keep robots out, and it does not track you. If you arrived on a friend's referral link, the form keeps that code in your browser's local storage so your friend gets their credit. If you sign in to the Moose Lodge, we set one essential cookie that keeps you signed in. It carries no tracking.

Moose Mail sells sponsorships, as described above: a labelled sponsor slot in the Friday newsletter, or a sponsored post. Sponsors do not place cookies or other tracking on this website or in the newsletter, and there are no personalized ads. A sponsor never receives your email address or any information about what you read. If that ever changed, we would update this policy first, describe the choices available to you on our Your Choices (Consent) page, and put any required consent tools in place before anything switched on.

How long we keep things

We keep your subscription information while you are subscribed. We keep payment records as part of our business records, the way any shop keeps its receipts: for a Lodge Pass, your email address, the amount paid, and the dates your pass is paid through; for a sponsorship, the business's contact email, the amount paid, and what ran and when. If you unsubscribe, we mark your record as no longer subscribed and keep the minimum needed (your email address and its status) so we do not accidentally add you back, and so our giveaway records stay honest. If you ask us to delete your information entirely, we will, as described below.

Your rights

Your information belongs to you. At any time you can ask us to:

• tell you what personal information of yours we hold
• correct anything that is wrong
• delete your information entirely

Email [email protected] with "Privacy" in the subject line. We will respond within 30 days. There is no fee and no hard feelings.

Giveaways

When we run a giveaway, entry and winner information is handled as described here and in the giveaway's own terms at moosemail.fun/giveaway. Winners are announced by first name and province only, and only with the winner's confirmation.

Who Moose Mail is for

Moose Mail is written for a general audience. Giveaway entry is limited to Canadian residents who have reached the age of majority in their province or territory, as set out in the giveaway terms.

Changes to this policy

If we change this policy in a meaningful way, we will post the new version on this page with a new effective date, and mention it in the newsletter. This version takes effect on November 11, 2026.